{"id":375,"date":"2021-06-01T09:13:00","date_gmt":"2021-06-01T13:13:00","guid":{"rendered":"https:\/\/www.fullyvettedpodcast.com\/test\/?p=375"},"modified":"2021-06-01T09:13:00","modified_gmt":"2021-06-01T13:13:00","slug":"inside-the-complaint-department-common-licensing-board-cases","status":"publish","type":"post","link":"https:\/\/www.ohiovma.org\/podcast\/episodes\/2021\/06\/01\/inside-the-complaint-department-common-licensing-board-cases\/","title":{"rendered":"30. Inside the Complaint Department: Common Licensing Board Cases"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull\" style=\"min-height:453px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__gradient-background has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1101\" class=\"wp-block-cover__image-background wp-image-376\" alt=\"\" src=\"https:\/\/www.fullyvettedpodcast.com\/wp-content\/uploads\/2022\/02\/Ep30.jpg\" style=\"object-position:68% 52%\" data-object-fit=\"cover\" data-object-position=\"68% 52%\" srcset=\"https:\/\/www.ohiovma.org\/podcast\/wp-content\/uploads\/2022\/02\/Ep30.jpg 2000w, https:\/\/www.ohiovma.org\/podcast\/wp-content\/uploads\/2022\/02\/Ep30-300x165.jpg 300w, https:\/\/www.ohiovma.org\/podcast\/wp-content\/uploads\/2022\/02\/Ep30-1024x564.jpg 1024w, https:\/\/www.ohiovma.org\/podcast\/wp-content\/uploads\/2022\/02\/Ep30-768x423.jpg 768w, https:\/\/www.ohiovma.org\/podcast\/wp-content\/uploads\/2022\/02\/Ep30-1536x846.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-columns alignwide episode is-layout-flex wp-container-core-columns-is-layout-995f960e wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<p class=\"has-text-align-right wp-block-paragraph\">Episode 30<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\"><div class=\"wp-block-post-date\"><time datetime=\"2021-06-01T09:13:00+00:00\">06|01|2021<\/time><\/div><\/div>\n<\/div>\n\n\n\n<h1 class=\"alignwide has-text-align-center has-palette-color-8-color has-text-color wp-block-heading\" style=\"font-size:clamp(35.2px, 2.2rem + ((1vw - 3.2px) * 2.25), 64px);\">Inside the Complaint Department: Common Licensing Board Cases<\/h1>\n<\/div><\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-995f960e wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p class=\"wp-block-paragraph\">As part of their official duties, members of the Ohio Veterinary Medical Licensing Board review a wide variety of complaints from pet owners and concerned citizens. Most are minor, some egregious, still others outside their jurisdiction\u2014and don&#8217;t forget the occasional absurd complaint. But if a veterinarian or technician is the subject of a complaint, no matter how big or small the grievance is, the situation is stressful.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this episode, OVMLB executive director Theresa Stir and board member Dr. Nancy O&#8217;Connor join us to explain what the most common violations are, how to respond to a notification from the board, and what the investigation process looks like. They also share some of the most outrageous complaints they&#8217;ve received during the COVID-19 pandemic.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In part two, we resume our &#8220;Meet the Board&#8221; series with OVMA Student Representative, Hailey Bryan.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n<\/div>\n\n\n\n<div class=\"wp-block-column sidebar has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"background-color:#e1eece;flex-basis:33.33%\">\n<h1 class=\"sidebar wp-block-heading\">Listen Now!<\/h1>\n\n\n\n<iframe loading=\"lazy\" src=\"https:\/\/anchor.fm\/fully-vetted\/embed\/episodes\/30--Inside-the-Complaint-Department-Common-Licensing-Board-Cases-e11ouh7\" height=\"102px\" width=\"100%\" frameborder=\"0\" scrolling=\"no\"><\/iframe>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h1 class=\"sidebar wp-block-heading\">Mentioned in this Episode<\/h1>\n\n\n\n<ul class=\"wp-block-list\"><li><a class=\"\" href=\"https:\/\/codes.ohio.gov\/ohio-revised-code\/chapter-119\" target=\"_blank\" rel=\"noreferrer noopener\">ORC Chapter 119: Administrative Procedure<\/a><\/li><li><a class=\"\" href=\"http:\/\/www.ovmlb.ohio.gov\/complaintprocess.stm\" target=\"_blank\" rel=\"noreferrer noopener\">OVMLB: Complaint &amp; Investigation Process<\/a><\/li><li><a class=\"\" href=\"http:\/\/www.ovmlb.ohio.gov\/complaint.stm\" target=\"_blank\" rel=\"noreferrer noopener\">OVMLB: Cases with No Jurisdiction<\/a><\/li><\/ul>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Episode Guests<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-995f960e wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-team-member-block-team-member-block\"><div class=\"eb-team-member-qruts8j eb-team-wrapper\"><div class=\"eb-team-inner\"><div class=\"image\"><img decoding=\"async\" class=\"avatar\" src=\"https:\/\/www.fullyvettedpodcast.com\/wp-content\/uploads\/2021\/06\/BryanHailey.jpg\" alt=\"member\"\/><\/div><div class=\"contents\"><div class=\"texts\"><h3 class=\"name\">Hailey Bryan<\/h3><h4 class=\"job_title\"><\/h4><p class=\"description\">Hailey is the OVMA Student Representative for the Class of 2023. In 2021, she represented the OSU CVM student body on the OVMA Board of Directors.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-team-member-block-team-member-block\"><div class=\"eb-team-member-fank3bj eb-team-wrapper\"><div class=\"eb-team-inner\"><div class=\"image\"><img decoding=\"async\" class=\"avatar\" src=\"https:\/\/www.fullyvettedpodcast.com\/wp-content\/uploads\/2021\/06\/OconnorNancy.jpg\" alt=\"member\"\/><\/div><div class=\"contents\"><div class=\"texts\"><h3 class=\"name\">Nancy O&#8217;Connor<\/h3><h4 class=\"job_title\">DVM<\/h4><p class=\"description\">A small animal practitioner, Dr. Nancy O\u2019Connor is a 1990 graduate of Ohio State and owner of Highland Veterinary Clinic in Akron.<br><a href=\"https:\/\/www.fullyvettedpodcast.com\/guests.html#Oconnor\">Learn More \u00bb<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-team-member-block-team-member-block\"><div class=\"eb-team-member-t03zod6 eb-team-wrapper\"><div class=\"eb-team-inner\"><div class=\"image\"><img decoding=\"async\" class=\"avatar\" src=\"https:\/\/www.fullyvettedpodcast.com\/wp-content\/uploads\/2022\/03\/Speaker-X.jpg\" alt=\"member\"\/><\/div><div class=\"contents\"><div class=\"texts\"><h3 class=\"name\">Theresa Stir<\/h3><h4 class=\"job_title\">Esq.<\/h4><p class=\"description\">Theresa has been the executive director of the Ohio Veterinary Medical Licensing Board for 15 years. She is also a lawyer and nurse.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>When a veterinarian or technician is the subject of a complaint, no matter how big or small the grievance is, the situation is stressful. In this episode, OVMLB representatives explain what to expect.<\/p>\n","protected":false},"author":1,"featured_media":376,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[167,223,260,271,280,306,342,355],"class_list":["post-375","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-episodes","tag-hailey-bryan","tag-legal-regulatory","tag-nancy-oconnor","tag-ohio-veterinary-medical-licensing-board","tag-ovmlb","tag-recordkeeping","tag-students","tag-theresa-stir"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"_links":{"self":[{"href":"https:\/\/www.ohiovma.org\/podcast\/episodes\/wp-json\/wp\/v2\/posts\/375","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ohiovma.org\/podcast\/episodes\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ohiovma.org\/podcast\/episodes\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ohiovma.org\/podcast\/episodes\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ohiovma.org\/podcast\/episodes\/wp-json\/wp\/v2\/comments?post=375"}],"version-history":[{"count":0,"href":"https:\/\/www.ohiovma.org\/podcast\/episodes\/wp-json\/wp\/v2\/posts\/375\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ohiovma.org\/podcast\/episodes\/wp-json\/wp\/v2\/media\/376"}],"wp:attachment":[{"href":"https:\/\/www.ohiovma.org\/podcast\/episodes\/wp-json\/wp\/v2\/media?parent=375"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ohiovma.org\/podcast\/episodes\/wp-json\/wp\/v2\/categories?post=375"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ohiovma.org\/podcast\/episodes\/wp-json\/wp\/v2\/tags?post=375"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}